French Customer Integration Assistant (Internship)

Amenitiz is hiring!

About

At Amenitiz, they are a team of passionate individuals, building the future of the hospitality industry. They are developing a centralised platform to address all the digital needs of independent hoteliers and vacation rental owners. Their SaaS solution allows owners to manage all the digital aspects of their properties (Website, sales, client management…) saving them valuable amount of time and money.

Co-founded by Alexandre (Ecole Hôtelière de Lausanne), Emmanuelle (ESCE) and Frédéric (ESSEC), they have clients on 4 continents, ranging from beautiful villas in Greece to powerful brands like Pierre & Vacances.

They are looking for dynamic and ambitious people to join them on their mission !

Job Description

One of the most challenging goals at Amenitiz is to keep our clients super happy from the first step.
You will be in charge of the production of the website and installing our new clients to Amenitiz. The main objective of this job is to well understand the wishes of our clients about their website.

Your missions :

  • Gather customers’ information and preferences for the creation of their website
  • Create and design the clients’ website
  • Help customers to improve their rankings on search engines to attract and convert more guests
  • Gather clients feedbacks post-onboarding for continuous improvement,
  • Other missions: work on communication and marketing, create leads for the sales team...

As their trusted contact you will have a direct impact on our customer satisfaction, product adoption and customer lifetime value.

Your responsibilities :

  • In charge of customer satisfaction, find and analyse the relevant information to insert on their website.
  • Proactively look for ways to optimize our current processes, and help us save time which would be better spent helping clients.

Preferred Experience

  • You are confident and love helping people,
  • You have excellent organization and coordination skills,
  • You are creative and proactive,
  • Knowledge of the hospitality industry is a plus,
  • You are a native French and have a good level of English. Italian is a plus.

In return of a great motivated profile, we offer :

  • An amazing working environment.
  • A very competitive compensation.
  • Full-time job upon successful completion of the internship.

We’re growing fast and are looking for someone to join the team ASAP. If you believe you are the one we’re looking and want to join a great entrepreneurial adventure in its early beginnings then we want to hear from you!

Recruitment Process

  1. Applicant validation, how well will you match with the job and your team is important to us at this stage, we don’t want to waste your time!
  2. On-site interview with the person who will be your manager
  3. We will give you an answer within 7 days!

Additional Information

  • Contract Type: Internship (Between 6 and 6 months)
  • Start Date: 18 October 2020
  • Location: Barcelona, Spain (08002)
  • Education Level: Bachelor's Degree
  • Experience: < 6 months